Refund and Return Policy
- We make personalized gift-giving simple, fast and amazingly rewarding- we guarantee it!
- Our customers select only the highest quality gifts, which are then personalized just for you! We inspect every item again for quality and accuracy before it ships to you or someone special
- We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in its original condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.
- We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check spelling, dates and names carefully.
- Please submit your return/request to firstname.lastname@example.org